Last Updated: May 15, 2025
Table of Contents
1. Introduction
At Dirty Paws Luxury Dog Shampoo ("Dirty Paws," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.dirtypaws.com (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected to the Site.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. By accessing or using our Site, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Place an order
- Sign up for our newsletter
- Participate in contests, sweepstakes, or surveys
- Contact our customer service team
- Otherwise communicate with us
This information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely through our payment processors)
- Information about your dog(s) (breed, age, coat type, etc.) that you choose to share
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage patterns. This may include:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages you visit on our Site
- Time and date of your visit
- Time spent on those pages
- Clickstream data
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and fulfill your orders
- Create and manage your account
- Send you order confirmations and updates
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our products and services
- Analyze website usage and trends
- Personalize your shopping experience
- Protect against fraudulent or unauthorized transactions
- Comply with legal obligations
Note on Marketing Communications
We only send marketing emails to users who have explicitly opted in to receive them. Each marketing email includes an easy way to unsubscribe, and you can update your communication preferences at any time.
4. Information Sharing and Disclosure
We may share your information in the following situations:
Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:
- Payment processors
- Shipping and fulfillment providers
- Customer service providers
- Email marketing platforms
- Analytics providers
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
Legal Requirements
We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
With Your Consent
We may disclose your personal information for any other purpose with your consent.
What We Don't Do
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We use industry-standard encryption (SSL/TLS) to protect sensitive information transmitted online, and we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information.
7. Your Rights and Choices
You have certain rights regarding your personal information:
Access and Update
You can review and update your account information by logging into your account on our Site.
Marketing Communications
You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link included in those emails or by updating your communication preferences in your account settings.
Do Not Track Signals
We do not currently respond to "Do Not Track" signals or similar mechanisms transmitted by web browsers.
Data Subject Rights
Depending on your location, you may have additional rights regarding your personal information, such as:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your information
- Right to object to or restrict processing of your information
- Right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our files.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided or by placing a prominent notice on our Site.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dirty Paws Luxury Dog Shampoo
Attn: Privacy Officer
123 Clean Street
Dogtown, CA 90210
Email: privacy@dirtypaws.com
Phone: (800) 555-7890
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.